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Customer Service

  • 3Steps
  • 7Participants
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Quality customer service enhances customer loyalty and satisfaction, which benefits a company's reputation and bottom line. It requires ongoing training, systems, and a customer-focused culture. Proactively addressing needs and exceeding expectations leads to positive customer experiences. It is worth noting that exceptional customer service is not just about solving problems but also about creating a positive experience for the customer. This course seeks to address the aspects of good customer service and ways to retain a customer,

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Customer Service

Customer Service

Private 7 Members


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